Amazon has figured it out and wants to be sued more.

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Amazon recently changed its terms of เกม xo service to allow customers to sue the company. Instead of going through arbitration, according to The Wall Street Journal, the company made the change after more than 75,000 Echo users were organized to file individual arbitrations that would cost Amazon millions of dollars in fees.Unlike lawsuits, arbitration cases are handled by a third party on behalf of a judge or jury. According to the Arbitration Association of America rules (to which Amazon was bound by the old Terms of Service), the respective companies are liable for hundreds of fees. Sometimes thousands of dollars when consumers file lawsuits. And those numbers are growing rapidly. If law firms can coordinate multiple consumers to file complaints at once.

We've seen a lot of arbitrations taking place before to pressure tech companies. (Often with the aim of getting those companies to withdraw such arbitration clauses from their employment contracts.) Both Uber and DoorDash have faced thousands of disputes from their workers. This is because consumers and employees seem to understand the possibility of using arbitration to their advantage. In fact, it seems that the change to Amazon's terms of service may be more for self-interest: win or lose. Inexpensive for the company Amazon's Terms of Use page states that it was last updated on May 3, 2021, as of May 1, according to WayBack Machine. Users have to go through the process if they want.

to claim compensation from the company It also expresses Amazon's responsibility to reimburse auditor fees for claims under $10,000 unless such claims are declared insignificant. Now the dispute section reads:Any dispute or claim relating to your use of the Amazon Service in any way will be settled in a state or federal court in King County, Washington, and you consent to its jurisdiction and venue. Only cases in these courts We each waive the right to a jury trial.The updated Terms of Service also remove the requirement that users agree to the Federal Arbitration Act to use Amazon's services.The final bit about jury trial waivers may not be common for tech companies' ToS agreements,

but they are an alternative to arbitrators in other industries, although some states find the ruling unenforceable.While Amazon customers may no longer be subject to arbitration, some Flex employees are battling for their ability to sue the company. even if there is an arbitration agreement It's also worth noting that some consumer outfits were able to bypass arbitration before the change — Amazon is now suing after allegations that some of the company's Alexa devices had recorded voices of minors. The judge ruled that the case did not need to be handled by arbitration. However, Amazon's changes open the door to other court proceedings as well, and help the company avoid a large number of expensive arbitrations in the future.